Section 1 — New here? Create your account
For members who received an invitation email, or anyone joining for the first time.
Check your email for your invitation
It comes from hoaboard@westshoreslake.com with the subject “You’re Invited to Join West Shores Lake.”
Tap “Create My Account”
The button in the email takes you straight to the signup page for West Shores.
Choose how you’ll sign in
Use Google or Apple if you have one — one tap, nothing new to remember. Email + password (6 characters minimum) works too.
Enter your invite code
Type or paste the code from your email. The moment the full code is in, it checks itself and fills in your name, lot, and contact info automatically.
Done — you’re pre-approved
Invited members skip the approval wait. Your dashboard is live immediately.
Section 2 — Sign in from your community website
Already set up? Here is the everyday way in.
Go to westshoreslake.com
Your community website is the front door for everything: news, events, documents, and your member account.
Open the menu and tap “Member Login”
On your phone it’s in the menu at the top right; on a computer it’s the button in the top corner.
Sign in
Use Google or Apple if your email lives there (one tap, no password to remember), or your email and password.
You’re in
You’ll land on your Member Dashboard — everything lives here:
- Account status — a summary of your account at a glance: your lot, your boats, and anything that needs attention.
- Boats — register any boats or watercraft that need a sticker. Add photos and insurance once; renewals and reminders happen automatically.
- Billing — see current and past invoices and pay any outstanding balance online. (Online payment is being connected now — your board will announce the moment it’s live.)
- Gate access — open any gates or locks your community has enabled on the platform.
- Quick actions — Clubs: join or create a club. Events: RSVP for upcoming events. Local services: providers recommended by your neighbors — leave reviews and recommend your favorites. Requests: need something? Submit it here and your board will follow up.
Section 3 — What you can do once you’re in
The everyday stuff, from either the website or your dashboard.
Update your info
Two ways to get there once you’re signed in:
- From the app — tap your name at the bottom of the sidebar (the card with your initials and lot number).
- From the community website — tap your name in the top-right corner of westshoreslake.com, then choose My Profile.
Your profile (name, phone, directory preferences, notification settings) lives under Profile & Settings — including your lots.
Section 4 — Quick fixes
The three things that solve most problems.
Can’t sign in?
Try “Forgot password” first. Still stuck after a reset? Wait five minutes and try again — repeated attempts pause sign-in briefly for security.
Didn’t get an email?
Check spam/junk, then add hoaboard@westshoreslake.com to your contacts and ask your board to resend.
Something looks wrong?
A hard refresh fixes most display oddities: hold Shift and click reload on a computer, or close and reopen your browser on a phone.